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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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We have 2 Sony cell phones. Since May 2016 we no longer are

Customer Question

We have 2 Sony cell phones. Since May 2016 we no longer are able to download the weather or news reports. Why are we not getting all the info we have had?
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

What is the model of the phones please?

Customer: replied 4 months ago.
They are Xperia from A Bell dealer in Regina, Sask. Canada
Expert:  Richard replied 4 months ago.

Thank you

Go to settings, Wireless, and tell me if it indicates it is connected to the wireless network please

Customer: replied 4 months ago.
it is connected to the wireless network. Thanks .
Sorry I have to leave now. Joanne
Expert:  Richard replied 4 months ago.

ok Joanne,

Expert:  Richard replied 4 months ago.

let me know when we can continue please