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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Paper was jammed and I got it out in one piece. Error

Customer Question

Paper was jammed and I got it out in one piece. Error warning still on, asking me to clear and press OK. I do so but Paper output slot Error reappears. Help please!
JA: How long has this been going on?
Customer: About an hour!
JA: What troubleshooting have you tried?
Customer: I have pressed the on / off button many times hoping to go to default etc. Still no change
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, other than I am in need of a functioning machine
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of the printer?

Expert:  Nathan replied 3 months ago.

Do you need more help with this?