Hi there and welcome
Do you have a windows computer already connected to the wifi network Joan? As we can get the password ***** this
We can get the password ***** this.
Press the windows key + R and type in
Right click on the wireless connection and click on Status
Then click on wireless properties
Click on the Security Tab and then click on Show Characters and you can then see the wireless password ***** to use in the iPAd
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please
My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Do you still need help with your WiFi password?
Okay, no problem. I can do it for you with a Secure Remote Screen Connect.
Click on the blue link below and allow the remote session to download and run please>
That's great news!
I am very sorry about the difficulty.