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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Digicert has blocked internet access, a week, unsure what to

Customer Question

digicert has blocked internet access
JA: How long has this been going on?
Customer: a week
JA: What troubleshooting have you tried?
Customer: unsure what to do cannot exit
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: already minimized
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no, thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Jason Jones replied 4 months ago.

Hello,

I am the person that will be helping you today.

Are you able to access any website on the problem computer?

I will be standing by, looking forward to your response.

Thank you,
Jason