I'm sorry about the issue. Please press and hold the power on / off button on your Asus tablet / computer for about 10 seconds, then turn it back on and check.
Please reply at the box below to continue. Thank you,
After trying the above step, what's showing on the tablet's screen now? What's the model of your Asus tablet?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,