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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recently purchased a Lenovo desk top and reason the sound

Customer Question

Hello. I recently purchased a Lenovo desk top and for some reason the sound doesn't work unless I shut off my PC and restart. Why is that?
Submitted: 4 months ago.
Category: Computer
Expert:  Cody replied 4 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 4 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 4 months ago.
Ok
Customer: replied 4 months ago.
Can you troubleshoot?
Customer: replied 4 months ago.
I don't want to pay the $39 if that is OK
Customer: replied 4 months ago.
I already paid $5 just to speak with you.
Expert:  Cody replied 4 months ago.

This is a paid service

Customer: replied 4 months ago.
you cannot help me fix the problem unless I pay $39?
Expert:  Cody replied 4 months ago.

The $5 I believe is an initial deposit, you'll have to ask customer service about billing.

Customer: replied 4 months ago.
Ok I'll contact them..thanks
Expert:  Cody replied 4 months ago.

yw