Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me which version of Windows you have on your computer?
Thanks. Let me open your question up to the rest of the experts. You'll receive an email notification
when one responds.
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Did you actually forget your password? Or, is t he password ***** used to use no longer working?
Understood.. In that case, you will either have to factory restore the computer, which I can help you do. That will wipe out all your files, photos, and data stored on the computer.
Or, we will need to create a password ***** disk.. You will need a blank cd.. And then you will need to go to this website and download and run the live cd creator so it creates the cd
Once the cd is created, boot the computer from the cd and follow the steps in the guide on that page to reset the password.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.