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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 7, 64. I bought this HP used. The odd thing

Customer Question

I have Windows 7, 64. I bought this HP used. The odd thing is that it shows NO updates for windows. When I do to install updates, it gives me a message it can't. When I followed to windows on that code provided to correct this, it still can't be done. Very odd? Means I cant update windows. I seem to have the same problem with drivers. Any thoughts on this? I have another printer, a Lexmark Prevail series that won't seem to print right. I did find a note that the windows updated system is aware of a problem with compatibility with lexmark and is "working on it". For a long time. ???
Submitted: 9 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 9 months ago.

Hi Welcome to JustAnswer

Please go to : https://support.microsoft.com/en-in/kb/2730071

and download the window's 7 Fixit and let it run on your system.

Customer: replied 9 months ago.
I think thats what i did before
It goes thru thr process a messsgr that it it csnt complete the process.rI will try again but the issue seems to be outside of yhat thsnks.
Expert:  Bhavik Joshi replied 9 months ago.

Are you getting any error message ?

Customer: replied 9 months ago.
Just the one that sends me tp the fox it site
Expert:  Bhavik Joshi replied 9 months ago.

Can you send me its screenshots ?

Customer: replied 9 months ago.
I jst ran fix it u gave mr again.scan Found errors. Went thru procesed 2 correct. Finished with mess-Windows Updatet error 0x8024402C2016-07'-10-TZ-as ususl02_51_2OP
Customer: replied 9 months ago.
I don't know what screen shots you want? Are you going to answer me?
Expert:  Bhavik Joshi replied 9 months ago.

Please follow exact instruction as shown in this video :- https://www.youtube.com/watch?v=rzZaRVqKHfo