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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer began a Firefox Refresh program earlier. I got

Customer Question

My computer began a Firefox Refresh program earlier. I got busy and did not mind my computer. And my cat Juhani may have stept on ther keyboard or maybe somehow turned off the computer. I tried to start the Firefox browser to get on line but all I get is this message on my screen...
Profile Missing.
Your Firefox profile cannot be loaded. It may be missing or inaccessable.
My compouter is an old Dell Optiflex GS 620 with Windows XP loaded into it.
Submitted: 4 months ago.
Category: Computer
Expert:  Cody replied 4 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 4 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 4 months ago.
Expert:  Cody replied 4 months ago.

I'll send new offer, as it had failed

Expert:  Cody replied 4 months ago.

Still needing help with this?