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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My other computer running windows 7 just hangs when I check.

Customer Question

my other computer running windows 7 just hangs when I check for updates. When I try using microsoft's "easy fix solution" called Resolve problems that prevent you from updating Windows, I get "an error occurred while troubleshooting.
Submitted: 3 months ago.
Category: Computer
Expert:  Martin replied 3 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I connect with you to troubleshoot this issue directly?