I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
I'm sorry. Is there any issue? I did not get your responses at this web previously. I just got only one response from you at this web page now. No problem, we are canceling this per your request. If you still need help with this issue later on or with any other computer issue in the future, please come back any time as you wish. Thank you for replying back.