Great. Next, please do the following:
- Click on Start, then click on File Explorer (or click on the yellow folder icon at the bottom of the computer's screen)
, then click on This PC on the left
, then open the C: drive
, then open the folder Windows
, then open the folder System32
, then scroll down, then open the file rstrui...
, then restore the computer to any date before this issue first occurred, and check.
Please reply at the box below to continue. Thank you,