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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't sign onto my Internet Exployer, It said it has stop

Customer Question

I can't sign onto my Internet Exployer, It said it has stop working, Is that they put part of windows 10 on my computer with out my permission? and how do I get to have Internet exployer
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Hp Windows HP Professional Service pack 2
JA: What troubleshooting have you tried?
Customer: I tried loging in a lot of times and get internet exployer has stop working. It wont let me get in to MSN also and AOL
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Yvette replied 3 months ago.

Hello. I understand you're having trouble using Internet Explorer?

Expert:  Yvette replied 3 months ago.

Hello, do you know which version of windows is running on the laptop?

Expert:  Yvette replied 3 months ago.

Hello, do you still need assistance with this issue?

Customer: replied 3 months ago.
No, I took a program out of my computer that Was the problem, Thank you very much.
Expert:  Yvette replied 3 months ago.

Thanks for your reply. Do you see an option to cancel this question?

Customer: replied 3 months ago.
I did not get an answer, So please refund my credit card, thank you. and I did not see a option to cancel my question
Expert:  Yvette replied 3 months ago.

I made a notation that you's like a refund. You can also click on "Contact Us" on the bottom of the screen or send an email to***@******.***.

Customer: replied 3 months ago.