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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Lenovo comes equipped with Trelby screenplay program. When I

Customer Question

Lenovo comes equipped with Trelby screenplay program. When I try to print, a window opens that PD viewer application not found. You can change settings at File/Setting/Change/Miscellaneous. What follow is confusing with language that presupposes pretty sophisticated computer knowledge. Can you walk me through change settings so I can print?
Also, the date of manufacture is 15/12/11. Does this mean the computer was made in 2011?
Submitted: 5 months ago.
Category: Computer
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 5 months ago.
This is a7 day free trial period service. Am I right?
Customer: replied 5 months ago.
I don't want you to charge my account until you answer
Customer: replied 5 months ago.
your send button doesn't send. Are you reading me?
Expert:  Kamil Anwar replied 5 months ago.

Yes, i can read your messages. I am a tech only, and can only assist with tech issues. I cannot assist with billing, therefore i would suggest before we continue you clarify billing questions with the billing team by mailing them on***@******.*** or by phoning them on 1(###) ###-####/p>