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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4856
Experience:  Certified Computer expert with over 10 years experience.
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Several days ago I canceled AOL FS IDVault. Today I got a

Customer Question

Several days ago I canceled AOL FS IDVault. Today I got a bill $4.99. WHY ?
JA: How long have you had this issue with your A.O.L. account?
Customer: A couple of weeks I guess.
JA: What troubleshooting have you tried?
Customer: None
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Chris L. replied 4 months ago.

Hello,

For this issue the quickest way to get it resolved is to give a call over to a billing specialist at AOL and do this over the phone.

Please call 1(###) ###-####and explain the issue.

Please take one second and click the stars above, 3 or more please to acknowledge you received my guidance.

Thank you,

Chris