Hi, thanks for using JustAnswer.com I am Cris. Sorry to hear about your issue.
Do you still have access to your hotmail account?
Have you filled out the recovery form?
Did you receive a reply?
I hate to be the bearer of bad news but if you have received a reply stating they can't prove your identity then you will not receive access to the account. This is a very common issue with using a free email service there is no billing info to validate your identity. Anyone can say they are you with just a few pieces of information. You can attempt to call customer care but they only really support paid subscribers.Customer care number: 1- 866 - 672 - 4551
I understand that this answer may not be entirely to your liking, and I regret being the bearer of information that you really don't want to hear. But it would be unfair to you and unprofessional of me were I to provide you with anything less than truthful and honest information.