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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a new phone and can't get into Facebook. I my

Customer Question

I purchased a new phone and can't get into Facebook. I for got my password ***** username.
JA: A Facebook question, huh? Fortunately, the tech wizards we work with will know just what to do, and it would be my pleasure to connect you with one.
Customer: OK thank you
JA: What troubleshooting have you tried?
Customer: Reset and so many others
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Yvette replied 3 months ago.

Hello, have u also tried accessing facebook from a laptop or tablet?

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