Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.
We are going to try to reset and repair your device by following the link below:
Please ensure you let me know if you run into any issues or exact error messages/behavior of device if
this isn't successful. It should work if you already replaced the batteries, unless something
else unseen is wrong with it.
If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin