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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I ARRIVED HOME AFTER A ABSENCE OF A FEW DAY AND FOUND THAT

Customer Question

i ARRIVED HOME AFTER A ABSENCE OF A FEW DAY AND FOUND THAT 14 MONTH OF INCOMING AND SENT EMAILS HAD DISAPPEARED i CALLED AN OUTLOOK NUMBER i FOUND ON THE INTERNET. AND SPOKE TO PEOPLE WHO REPRESENT4ED THAT THEY WERE WITH OUTLOOK AND COULD HELP ME. i RECEIVED CALLS FROM 3 DIFFERENT NUMBERS.
FINALLY THIS AFTERNOON. i WAS TOLD THAT THEY WOULD RESTORE MY EMAILS AND PROVIDE ME WITH EXTREME PROTECTION AT A COST OF $199.00 FOR A YEAR.
i CONTACTED MY NEPHEW, WHO IS A LIASON BETWEEN MICROSOFT AND DELL. HE TOLD ME THIS IS A FRAUD AND TO CONTACT THE FBI, WHICH i HAVE DONE.
NOW i NEED OUTLOOKS HELP IN RESTORING MY HACKED EMAILS.
CAN YOU HELP ;ME.?
Submitted: 5 months ago.
Category: Computer
Expert:  Cris replied 5 months ago.

Hi, thanks for using JustAnswer.com I am Cris. Can you tell me what email service you are using?

Customer: replied 5 months ago.
Expert:  Cris replied 5 months ago.

Can I offer you remote support so I can work on your issue?

Expert:  Cris replied 5 months ago.

Did you still want help with your issue?