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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I bypass k9 with out a password

Customer Question

how do I bypass k9 with out a password
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Is it the K9 Web Protection?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 11 months ago.
it is K9. I think its windows 8 is there anyway to find out. I prefer not to do a remote session
Expert:  Viet - Computer Tech replied 11 months ago.

With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/

Remote support is quicker and easier for you as I will do all the troubleshooting steps for you, and this issue can be complicated. Otherwise, I can provide written instructions.

- Did you set up K9 previously? Or did someone else set it up previously?

- Does it give you the option Forgot password, or something similar?

- Does it let you uninstall the K9 program in Control Panel?

Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

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