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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I bypass k9 with out a password

Customer Question

how do I bypass k9 with out a password
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is it the K9 Web Protection?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
it is K9. I think its windows 8 is there anyway to find out. I prefer not to do a remote session
Expert:  Viet - Computer Tech replied 9 months ago.

With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:

http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/

Remote support is quicker and easier for you as I will do all the troubleshooting steps for you, and this issue can be complicated. Otherwise, I can provide written instructions.

- Did you set up K9 previously? Or did someone else set it up previously?

- Does it give you the option Forgot password, or something similar?

- Does it let you uninstall the K9 program in Control Panel?

Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

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