How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris L. Your Own Question

Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4836
Experience:  Certified Computer expert with over 10 years experience.
Type Your Computer Question Here...
Chris L. is online now
A new question is answered every 9 seconds

My credit card shows a charge of $99.00 Prime Membership.

Customer Question

My credit card shows a charge of $99.00 for Amazon Prime Membership.
JA: How long has this been going on?
Customer: Only this month. We ordered a Shark Vacuum, received and paid for it.
JA: What troubleshooting have you tried?
Customer: None yet. Thought Amazon could help this.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. Everything else was fine.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Chris L. replied 3 months ago.


What may have happened is when you did your last amazon order you accidentally chose to sign up for amazon prime. Amazon will refund your money if this was done by mistake however you will need to call the billing department directly at 1(###) ###-####/p>

They will let you know how long you have been getting charged and can refund you.

Please take a moment before you go to click the stars at the top of this page which rates me personally, 3 or more is very appreciated.

Thank you,


Related Computer Questions