How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Want to renew my Magic, a few weeks I can only received

Customer Question

want to renew my Magic jack
JA: How long has this been going on?
Customer: a few weeks I can only received calls
JA: What troubleshooting have you tried?
Customer: lathered is a message saying you need to renew
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank u
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 5 months ago.

Hi Welcome to JustAnswer

Expert:  Bhavik Joshi replied 5 months ago.
Hello, Go to the link below and log into your account:http://my.magicjack.com/Then at the bottom of the next page, click "my.magicjack"Then click the button that says "Extend Your License" and follow the steps there to renew your license. Should you have any issues along the way please do the following: http://www.magicjack.com/techchat/ and click on live help at the bottom of the screen.
Expert:  Bhavik Joshi replied 5 months ago.
This is another approach to do it :-

Step 1: Go to the magicJack Free Trial page on the internet.

Step 2: Go to Customer Care/Live Agent page and click the blue Member Features button on the lower left side of the page.

Step 3: You're now at the login page where you enter your magicJack phone number and password*.

Step 4: Ignore the welcome screen that is loaded with multiple offers costing more than $19.95.

Step 5: Click the My Subscriptions or My Account tab.

Step 6: On those pages you will find a Reactivate button or a Renewal page with a button to show details.

Step 7: On the displayed pages, you'll find the one year renewal option. Complete your renewal for $19.95

Expert:  Bhavik Joshi replied 5 months ago.

Let me know if you have any questions on it.