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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't sign in, It asked password and user name I 't

Customer Question

I can't sign in
JA: How long has this been going on?
Customer: It asked for my password ***** user name I don't rememsedm
JA: When did you last reset your username and password?
Customer: Months avo
JA: What troubleshooting have you tried?
Customer: Everything I can't get in
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Ok
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Michelle replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

you are unable to sign in to which account pleease let me know the signin account.