Hello and thanks for your question, my name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Try to reset your Apple password, please click on the link below:
https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to access to your email.
Let me know the results
Please let me open your question to other experts.
Did you reset your password *****? What is happening when you attempt to login to your email using the new password ? Are you receiving any type of error message?
So do you have access to your email again please?
Go to https://iforgot.apple.com/ type your email ID and try to answer the security questions.
follow the onscreen instructions in order to create a new password
let me know the results
Has everything worked out, do you still need help ?
Any results please?