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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have a new computer. my g mail acct has been set up but mu

Customer Question

have a new computer. my g mail acct has been set up but mu wife mary we can't get it set up. her e-mail is *********@*****.***. having trouble with her password. we dont know the month or year is was set up either
Submitted: 5 months ago.
Category: Computer
Expert:  Chris L. replied 5 months ago.

Hello,

When you try and reset the password ***** shown any options for recovery such as a phone number or recover via alternate email account or are you just taken straight the the page that asks you to answer questions?