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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Yahoo mail is running super slow. Have to use control alt

Customer Question

Yahoo mail is running super slow. Have to use control alt delete to get out. Screen has changed to a four panel screen
JA: How long have you had this issue with your Yahoo account?
Customer: Thanks
JA: What troubleshooting have you tried?
Customer: did not know where to start
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Computer
Expert:  John replied 10 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you

Which is the web browser are you using to open yahoo mail is it Internet explorer, Mozilla Firefox, Chrome?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 10 months ago.

Sir/Ma’am please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

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