Hi Kerri. My name is***** your for your question and the opportunity to assist.
Can you tell me how long the laptop has been charging since the battery ran out?
Please try this. Disconnect the charger from the laptop.
Firmly hold down the power button for 45 seconds and release.
Plug the charger back in and power it on.
Since this is a Windows 7 machine, I believe it has a removable battery.
Disconnect the charger and remove the battery. Hold the power button down to 45 seconds and release.
Leave the battery out and plug the charger back in and try to power it on.
Have you performed these steps:
I'll open the question up to the other experts, one of whom may have another solution.
You'll receive an email notification when one responds.
Hi Kerri! To recap what you've stated so far (making sure that I am on the same page as you): your computer battery fully discharged, and will not charge back up. Your laptop will not power on whether or not plugged in, and whether or not the battery is installed. Is that correct?
Assuming I'not not misunderstood, we are left with three potential causes of this problem: 1) a faulty power source, 2) a faulty power adapter, or 3) a failed mainboard inside your laptop.
We can rule out #1 pretty easily: try to plug your laptop into a different power outlet, and see if it will now boot. If it still does not boot, we know that a "faulty power source" is not to blame.
The other two issues are going to be a little trickier to test, because it will require you to have access to a new power adapter for your laptop. Compatible third-party power adapters can be purchased for about $60 from many electronics or office supply stores, and I recommend buying one locally -- so that you can more easily return it if you rule out the issue as being related to a faulty power adapter. At any rate, once you've acquired one please try to plug it into your laptop and see if your computer will now power on.
If your computer *still* will not power on, it would indicate that your computer is experiencing an electrical issue that should be repaired by a qualified technician.
If you have any additional questions, please let me know!