Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Just to clarify is capital one a credit card/bank web site?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?
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Sir/Ma’am please answer my above questions so that i can help you better.
Checking to see whether you still need help regarding the browser.
Please let me know.
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I'm sorry about the issue. Do you still need help with this issue? I can fix issue with all websites you use; your computer will be able to go to any website you want.
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,