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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have locked myself out of my facebook account :( only

Customer Question

i have locked myself out of my facebook account :(
JA: How long has this been going on?
Customer: only since yesterday as I have lost my phone
JA: What troubleshooting have you tried?
Customer: every process someone must of found my mobile as I can not even access my email account
JA: Just to clarify, what email service provider are you using for this account?
Customer: gmail
JA: Huh?
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: wow thank you! no that's all
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Customer: regards
Submitted: 3 months ago.
Category: Computer
Expert:  GeekGal replied 3 months ago.

Hi there. My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.

Expert:  GeekGal replied 3 months ago.

Are you able to receive email at***@******.***?

Expert:  GeekGal replied 3 months ago.

If so, please check your email, for a code from FACEBOOK and let me know what the code is. I will then be able to reset your password ***** unlock your account.