Hi there. My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Are you able to receive email at***@******.***?
If so, please check your email, for a code from FACEBOOK and let me know what the code is. I will then be able to reset your password ***** unlock your account.