How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bhavik Joshi Your Own Question

Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 377
Experience:  Product Developer at Computer Science Corporation
94617175
Type Your Computer Question Here...
Bhavik Joshi is online now
A new question is answered every 9 seconds

I dont have access to any of my recovery items what do I do

Customer Question

I dont have access to any of my recovery items what do I do
Submitted: 7 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 7 months ago.

Hi welcome to JustAnswer.

Are you taking about desktop recovery ? which Operating System do you use ?

Customer: replied 7 months ago.
I am on my tablet on firefox trying to get into my yahoo and facebook and tried everything they have offered for forgetting your passwords
Expert:  Bhavik Joshi replied 7 months ago.

What is your email id ? Which you are trying to recover

Customer: replied 7 months ago.
for both
Expert:  Bhavik Joshi replied 7 months ago.

ok

Expert:  Bhavik Joshi replied 7 months ago.

Do you have access to your mobile number ending with 18 ?

Customer: replied 7 months ago.
No nor the recovery email
Expert:  Bhavik Joshi replied 7 months ago.

Do you remember your old password ?

Customer: replied 7 months ago.
One of them to yahoo samuel2608
Expert:  Bhavik Joshi replied 7 months ago.

ok

Expert:  Bhavik Joshi replied 7 months ago.

Do you have access to this email ? k***************@******.***

Customer: replied 7 months ago.
No
Expert:  Bhavik Joshi replied 7 months ago.

Do you know this email id ?

Customer: replied 7 months ago.
its my sister in law but we dont speak anymore and the***@******.*** I havent been on in a year nor the facebook account
Expert:  Bhavik Joshi replied 7 months ago.

ok

Customer: replied 7 months ago.
Can I just delete both accounts and create new ones
Expert:  Bhavik Joshi replied 7 months ago.

Without login into them. We can not delete them

Expert:  Bhavik Joshi replied 7 months ago.

Can you somehow get an access to your phone number ending with 18. How many phone number do you have which ends with 18

Customer: replied 7 months ago.
I cant I am no longer with that carrier and have different phone its a tracphone the other phone got recycled it was the only one with that #
Expert:  Bhavik Joshi replied 7 months ago.

ok .

Customer: replied 7 months ago.
What intructions
Expert:  Bhavik Joshi replied 7 months ago.

Sorry, for that, I typed to wrong window at that time. It seems now we have only one option and that is to fill a form with all the details and see if yahoo can help us in getting this account back.

Customer: replied 7 months ago.
Ok wel I know the security questions and answers would that help
Expert:  Bhavik Joshi replied 7 months ago.

Yes, That will certainly help. Let me go onto that.

Expert:  Bhavik Joshi replied 7 months ago.

But for account :***@******.*** you have not set security questions .

Expert:  Bhavik Joshi replied 7 months ago.

IF some how we can get access to k***************@******.*** email id then we can recover both your fb and yahoo account .

Expert:  Bhavik Joshi replied 7 months ago.

Can you tell me the complete yahoo acccount :- k***************@******.***

Customer: replied 7 months ago.
Kimsmail361
Expert:  Bhavik Joshi replied 7 months ago.

ok

Customer: replied 7 months ago.
Sorry kimsmail11361
Expert:  Bhavik Joshi replied 7 months ago.

ok

Expert:  Bhavik Joshi replied 7 months ago.

Do you have access to this phone # : (3**) ***- 24

Expert:  Bhavik Joshi replied 7 months ago.

or k*******@******.*** ?

Customer: replied 7 months ago.
is the same person as kimsmail and the phone never heard of
Expert:  Bhavik Joshi replied 7 months ago.

Okay so we are struct again and we can't ask for help from "kimsmail " . Right ?

Customer: replied 7 months ago.
I can try but not sure when I would get a reply I would email her on the kdunn
Expert:  Bhavik Joshi replied 7 months ago.

ok. Let me know as soon as you get any info on it. We will have to send account reset link to that id.

Customer: replied 7 months ago.
Its 2am where she is so the soonest reply would not be till maybe 3pm
Customer: replied 7 months ago.
Can do
Expert:  Bhavik Joshi replied 7 months ago.

ok.

Expert:  Bhavik Joshi replied 7 months ago.

Thank you