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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15648
Experience:  Over 10 years of professional experience.
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I have a phone with someone else's name so can't get my

Customer Question

I have a phone with someone else's name so can't get my password *****
Submitted: 10 months ago.
Category: Computer
Expert:  Jason Jones replied 10 months ago.

Hello,

I am the person that will be helping you today.

May I ask for the brand and model name of the phone, please?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 10 months ago.
iPhone
Expert:  Jason Jones replied 10 months ago.

Is it possible to contact the previous owner of the iPhone?

Customer: replied 10 months ago.
i bought it new at at&t
Expert:  Jason Jones replied 10 months ago.

In that case, you need to contact AT&T and explain to them that they sent you a locked phone. They will most definitely send you a replacement quickly.

I look forward to hearing your feedback concerning whether or not your problem is fixed.

I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.

I will be standing by,
Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page. To keep them handy, you may wish to bookmark or favorite one of the pages that are listed below. To be sure that it is sent to me, preface the question with "For ***** ***** Only!".

Profile page:

http://JasonFixedit.com

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