I am the person that will be helping you today.
May I ask for the brand and model name of the phone, please?
I will be standing by, looking forward to your response.
Is it possible to contact the previous owner of the iPhone?
In that case, you need to contact AT&T and explain to them that they sent you a locked phone. They will most definitely send you a replacement quickly.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
In the future, if you wish to work with me, ***** *****, you may ask your question at the following page. To keep them handy, you may wish to bookmark or favorite one of the pages that are listed below. To be sure that it is sent to me, preface the question with "For ***** ***** Only!".