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Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Which version of Dragon natural speaking is this also did you purchase it online?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
let me know when you are ready.