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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 666
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I can pair bluetooth speakers to my laptop, but how do you

Customer Question

I can pair bluetooth speakers to my laptop, but how do you get sound from them?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Microsoft Surface Pro 3 - windows 10
JA: What troubleshooting have you tried?
Customer: none
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I've tried 3 different bt speaker sets. Only Bose worked once, couldn't get it to work again.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 3 months ago.

Hello and thank you for choosing


The best way to show you how to get sound through the BlueTooth speakers, is to have a Remote Session.


Let me know when you are ready to do this.

Expert:  Quiksilver07070 replied 3 months ago.

You have to change the output of sound to go thorough your Bluetooth radio, instead of out the headphone jack, or internal speakers.

This is a setting change, that depending on what version of OS you are using will determine HOW to make the change.

It is best to SHOW YOU, than to type it out and have you read it.


That is why a Remote Session is the best choice.

Let me know when you are ready.

Expert:  Quiksilver07070 replied 3 months ago.

Accepting the Secure Remote Assistance offer will allow a remote session to commence.

Expert:  Quiksilver07070 replied 3 months ago.

Hello, are you still with me here?

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