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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer started to type in all caps, Hp w2408h, Went to

Customer Question

My computer started to type in all caps
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Hp w2408h
JA: What troubleshooting have you tried?
Customer: Went to keyboard preference and follow directions that were supposed to disabled those caps but it didn't
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: How much does it cost?
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: Ok
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.


I'm sorry about the issue. What's the status of the Caps Lock key / light on the keyboard?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,