Hi, and thank you for asking your question.
Are you using Windows XP, Vista, 7, 8 or 10?
May I connect with you remotely to troubleshoot the AOL issue now?
Please reply back to me below; thank you.
If you had already signed up for a subscription for AOL Computer Checkup earlier, you may download it for free using the following direct link:
A blank page will come up, but you will be prompted to save/run a file; run the downloaded file and follow the on-screen prompts to install AOL Computer Checkup accordingly. This should do it.
If you need more help, please use the Reply box to continue our conversation.
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