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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a brother HL-2270DW PRINTER. unable to print

Customer Question

I have a brother HL-2270DW PRINTER . unable to print anything
JA: How long has this been going on?
Customer: recently got my computer rebooted, so starting new
JA: You'd be surprised how many people have questions about rebooting. Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away.
Customer: great!
JA: What troubleshooting have you tried?
Customer: went to brother downloaded driver for HL-2270DW
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: NO
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me which version of windows or Mac you have?

And are you connecting to the printer via wireless or a USB cable?