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Thanks for posting your question on Justanswer.com, can you explain what is exactly happening when you try to print that particular document ?
Do you mean the printer is not responding at all ?
Can you print from other programs ?
OK, so you cannot print at all from the PC , right ?
OK, I can directly connect with your PC and help you to solve the problem or I can post the steps here and you have to carry them on, please let me know, what you want to try ?
Sorry, I cannot accept the offer due to payment failure, you have to call your card provider to approve the payment and then, send me the offer once more.
I can understand your frustration, but we are also humna beings like you and cannot solve any problem in secs. I have tried your offer but it failes as your card did not approved the payment, unless you do that I cannot accept the offer. Insted of that I can post the steps here.
I'm sorry about the issue. I'm another tech; I can help you right now.
Is the printer connected to the computer with a USB printer cable? Or is the connection wireless?
Can I connect remotely to your computer, and fix the issue directly and quickly for you right now?
Please reply at the box below; we guarantee our service. Thank you,
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
I can connect to your pc and have t his fixed in about 20 minutes, if youd like this issue fixed. There wouldnt be any further charges to have me connect this way.
Would you like to try that? Or do you want me to just send you the refund link?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can fix this issue quickly for you; we guarantee our service. Thank you,