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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I work Genealogy Center in Salt Lake City. We have clients

Customer Question

I work for Universal Genealogy Center in Salt Lake City. We have clients all over the country, and many of them have gmail accounts. We can receive emails from them, but you are blocking us from being to send to email!! This happened once before, and it was fixed, but now you are blocking us again. We are a legitimate company, in business over 18 years, and are located at 250 E. South Temple #201 in Salt Lake City. PLEASE HELP!
Laura Pendleton, office manager. My email is***@******.***.
Submitted: 3 months ago.
Category: Computer
Expert:  Tim replied 3 months ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

We are blocking nothing, this is a technical support site. As to why your mail is being blocked i don't know of the top as there can be many reasons. Are you getting emails bounced back?

Customer: replied 3 months ago.
We cannot send through gmail. They all bounce back. We can receive, but not send. I have updated the payment information. Is there anything more we need to do?
Expert:  Tim replied 3 months ago.

Payment did not clear. Also WE aren't blocking anything.

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