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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 276
Experience:  Product Developer at Computer Science Corporation
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Im trying to cancel pogo...please help me, a couple of days,

Customer Question

hi im trying to cancel pogo...please help me
JA: How long has this been going on?
Customer: a couple of days
JA: What troubleshooting have you tried?
Customer: i just want to cancel please
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Customer: replied 5 months ago.
just cancel it please
Customer: replied 5 months ago.
please cancel po go
Expert:  Bhavik Joshi replied 5 months ago.

Hi Welcome to JustAnswer

Expert:  Bhavik Joshi replied 5 months ago.

To cancel your Club Pogo subscription, perform the steps listed below:

  • Go to www.pogo.com
  • Log into your Club Pogo account.
  • Click the My Account button.
  • You may be asked to re-enter your password (for security reasons)
  • Your screen should look something like this:
  • Click the 'My Subscription and Billing Information' link shown above.
  • Then your screen should look something like:
  • Click the 'Cancel Subscription' link.
  • You may be asked to re-enter your password (for security reasons)
  • Re-enter your password.
  • A new screen should appear asking to select a Club Pogo subscription cancellation option:

  • You have two options when cancelling; 1) cancel your subscription and forfeit the rest of your time or 2) you can play out the rest of your time. Please note, your card will not be charged again.
  • Click the 'Continue' button to confirm and cancel your subscription.

For regular (free) Pogo customers, there is no subscription fee, therefore cancellation is not required.

Expert:  Bhavik Joshi replied 5 months ago.

Let me know if you need anything else on it.