Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Who is youe email provider? What did the ca,l say?
gotcha, so you lost your password......Is this the paged you used to try and reset it?
Try resetting it there....or you can always call comcast and ask their technical support to reset it.