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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 7 Control panel elements are hanging/ freezing, HP

Customer Question

Windows 7 Control panel elements are hanging/ freezing
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: HP Pavillion dv7 on Windows 7
JA: What troubleshooting have you tried?
Customer: Started with network sharing window, tried command line mods to IP gateway and congige
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: config
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Computer
Expert:  Mr.Med replied 8 months ago.

Hello and thanks for your question, my name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please try to restore your windows 7 computer by following the steps below :

1-Click Start > All Programs > Accessories > System Tools program group.

2-Click on the System Restore program icon.

3-Click Next > on the Restore system files and settings window.

4-Choose the restore point that you want to use. You should use the restore point with a date when you still don't have the problem you are facing now.

Let me know the results

Thank you

Expert:  Mr.Med replied 8 months ago.

has everything worked out please?

Expert:  Mr.Med replied 7 months ago.

Do you still need help ?

Expert:  Mr.Med replied 7 months ago.

If you need further assistance please reply back to me and i will gladly continue to help.

Expert:  Mr.Med replied 7 months ago.

Any results please?