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Cory
Cory, Computer Technician
Category: Computer
Satisfied Customers: 3286
Experience:  Computer Repair Technician 5+ Years
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I cannot acces a friend on face book. I temporily blocked m

Customer Question

I cannot acces a friend on face book. I temporily blocked him and another person, refriended her with no problem, cannot even get his name to come up. He said he has never blocked me....both of us tried to openaccess to 'everyone' and still cannot get either of our profiles to appear. It is as if neither of us exist. We have five mutual friends, no problems ther.
JA: How long has this been going on?
Customer: Since today, when i tried to unblock him ( the other person was right back on my friend list a minute or five after i unblocked her....political arguements getting to nasty with both,) he never even knew i had blocked him, but he cannot acces me...my name is ***** ***** found after he types it in, i am having the same issues with him.....could his ex somehow mess up the facebook friendship?
JA: A Facebook question, huh? Fortunately, the tech wizards we work with will know just what to do, and it would be my pleasure to connect you with one.
Customer: How do an facebook friend and get back onto each other's friend lists? We neither have the other blocked, have mutual friends, etc. as far as i know, this started today....i unblocked him and another pal who were having political arguments with.we agreed to stay off each others political posts, i refriended her ...unblocked her...no problem...i cannot even get his name to come up when i type him into 'find friends....
JA: What troubleshooting have you tried?
Customer: Making sure than we have made 'everyone' the choice under who can contact me? Checking if the other person i unblocked is back on my friend list, she is...he just seems to be nonexistant as i do to his facebook. We both want to be friends some more.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I am a horrible typist, do artwork on my devices...the page is staying below the keyboard, so i cannot read what i am typing. Can someone call me to make this easier?(###) ###-#### ***** Keefe Rich....i don't think i have any complaints, he hardly uses facebook...
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Computer
Expert:  Cory replied 5 months ago.

Welcome, I am Cory.

Did the other person ever block you?

Expert:  Cory replied 5 months ago.

Are you able to reply below to continue the question?

Customer: replied 5 months ago.
No, he never blocked me, had not accessed his account in awhile....i blocked him and another person about 3weeks ago, no problem with her, now neither he exists to me, nor i to him...we want to be friens
Customer: replied 5 months ago.
I have a new credit card...my old one is still valid, too...i never used this service before, so should not have any credit card info on file with you...my cards are both valid and th correct info has been entered...can someone else have pose as me to mess up facebook for us? Cll my land line ...***-***-****
Customer: replied 5 months ago.
That is my cell, which i rarely use...call it i have it turned on for a change (have on-star in my car)
So call me***-***-****.
Customer: replied 5 months ago.
Help, please! Linda Keefe Rich
Customer: replied 5 months ago.
Reentered both credit cards...have had no problem ordering from horchow yesterday with one of the cards...
Expert:  Cory replied 5 months ago.

Are you on a computer?

Customer: replied 5 months ago.
No, on an ipad...he was on computer...
Customer: replied 5 months ago.
I will open computer. Gave correct credit card twice. Help
Expert:  Cory replied 5 months ago.

Is the person on the blocking list on this page ? https://www.facebook.com/settings?tab=blocking

Expert:  Cory replied 5 months ago.

Please reply and let me know.

Customer: replied 5 months ago.
no, not on list...just 3 strangers i never heard of
Expert:  Cory replied 5 months ago.

He can message you?

Customer: replied 5 months ago.
he can message me on my regular texting on ipad, iphone...he is asllep now....don't know if he can private message me on facebook, i cannot message him on fb...just tried
Customer: replied 5 months ago.
just lost electrical power, running on generator...still have internet, would like a phone call...am an artist, do not type very much, sorry
Expert:  Cory replied 5 months ago.

Do you now his Facebook username? Can not call at this time.

Customer: replied 5 months ago.
fb user name: linda.k.rich.5
Expert:  Cory replied 5 months ago.

what is his?

Customer: replied 5 months ago.
I don't know, his name is*****
Expert:  Cory replied 5 months ago.

where does he live?

Customer: replied 5 months ago.
5701 Wynnwood
Sheffield Village, Ohio 4403 (elyria) is the area code
Customer: replied 5 months ago.
his address was arlington circle, then another apartment in sheffield village/elyria until january of this year
Expert:  Cory replied 5 months ago.

no old messages where you can click on his profile?

Customer: replied 5 months ago.
his work address is: The GRA Group1399 Lear Industrial Pkwy Avon, Ohio 44011
no, it is as if i never had him as a friend...nothing
Customer: replied 5 months ago.
No such person...nothing when I type his name...'unknown'
Expert:  Cory replied 5 months ago.

you ever message him on facebook?

Customer: replied 5 months ago.
no, i have not messaged most of my friends on face book...he agreed with a girl who was horrible to me in a bacebook exchange, so i blocked both of them, today, i dedided to renew the fb friends, no problem with her, he never even knew i blocked him, it was silly, but now 'unblocking' is not working with him...he says he did nothing, i believe it, could an outsider mess this up? a hacker? why does your system not accept either of my credit cards?
Customer: replied 5 months ago.
no air condition, generator not that big. will have to go in basement where it is cool, but no lights...must continue until tomorrow..he is coming over after work, both our computers will be here...use the order number/ case number ***** before to try tomorrow?
Expert:  Cory replied 5 months ago.

I suggest he find you by your username then request you as a friend.

Customer: replied 5 months ago.
when was i first listed as having an account with Just Answer, because i never heard of you before this evening...
Customer: replied 5 months ago.
Thank you, ***** ***** have him try that, if not, I will ask for more help tomorrow...
Expert:  Cory replied 5 months ago.

I am not sure

Customer: replied 5 months ago.
Did someone use your service as me before June 26?
Expert:  Cory replied 5 months ago.

I am not sure

Expert:  Cory replied 5 months ago.

A snowblower question in 2007

Customer: replied 5 months ago.
When I signed up today, the greeting was 'welcome back’, with my email address!
Customer: replied 5 months ago.
for a honda snowblower? i have my manual, so i probably did not do that...any other clues?
Expert:  Cory replied 5 months ago.

I am not sure of anymore details as***@******.*** would handle that.

Customer: replied 5 months ago.
okay...still don't know why credit card is weird,,,have tons of credit on them, never late, all valid
will continue tomorrow...hot, tired, frustrated
Customer: replied 5 months ago.
thanks, Cory
Expert:  Cory replied 5 months ago.

Please let me know the outcome of this later.

Thanks,

Cory

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