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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 12739
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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I just did update and now this location has another

Customer Question

I just did update and now this location has another locations information
Submitted: 7 months ago.
Category: Computer
Expert:  Cory replied 7 months ago.

Welcome, I am Cory.

What is the location on?

Customer: replied 7 months ago.
I am at Stellians it has crooked shack bbq on this one I also updated crooked shack this morning
Expert:  Cory replied 7 months ago.

Are you using a program? Please explain more

Customer: replied 7 months ago.
I have 2 locations using ambur Stellians and crooked shack we changed name from my friends place I bought systems from a local computer shop
Customer: replied 7 months ago.
I am also unable to even open my drawer
Customer: replied 7 months ago.
It would be a lot of help to me so I could get you to understand me better if you could call(###) ###-####
Customer: replied 7 months ago.
I can't wait 24 hours
Customer: replied 7 months ago.
Today is my pay day I am unable to get my payroll hours
Customer: replied 7 months ago.
You do understand I can not operate at all like this
Expert:  Dustin replied 7 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

What type of POS system, or computer, or device is it that you u pdated and now has the wrong locations info?

Please provide as much detailed info as you can, so I can try and help you or get you to someone who can help you.

Thank you,

Dustin S

Customer: replied 7 months ago.
iPad ambur pos system we went for on location to another
Customer: replied 7 months ago.
I updated two separate locations today but now this location has the other locations information on it
Expert:  Dustin replied 7 months ago.

To start with, on the ambur app on your ipad. Log out, and then make sure you login with the correct details for the business / location you are at

http://support.amburapp.com/support/troubleshooting/ambur-app-troubleshooting/app-login-access-troubleshooting

With that b eing said, you may have to sign o ut and sign back into your hub for the location.. This should help

http://support.amburapp.com/support/using-ambur/changing-hubs

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 7 months ago.
I have already checked all of this it has the correct information but is the wrong location
Expert:  Dustin replied 7 months ago.

Did you try logging out and logging back in?

or changing the hub ?

Customer: replied 7 months ago.
WhT I think it has done is pulled the wrong information out of the cloud
Expert:  Dustin replied 7 months ago.

This video should help walk you through the process.

https://www.youtube.com/watch?v=rRRIde09yOM

The data will still be in the cloud, most likely youve signed into the wrong hub with your ipad.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Expert:  Dustin replied 6 months ago.

Hello, I never heard back from you.. Were you able to switch your hub to the correct location?

Dustin S