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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Customer Question

hello
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi Mark. My name is***** may I assist you?

Customer: replied 8 months ago.
i am getting a problem in getting my computer slow down
Expert:  Byron replied 8 months ago.

Thank you. Can you tell me which version of Windows you have on the computer?

Customer: replied 8 months ago.
are you there?
Customer: replied 8 months ago.
windows 10
Expert:  Byron replied 8 months ago.

Yes, I am.

Expert:  Byron replied 8 months ago.

Can we do a screen sharing session and I can assist you directly?

Customer: replied 8 months ago.
no i dont want that
Customer: replied 8 months ago.
can you help me over this chat
Expert:  Byron replied 8 months ago.

Yes. Is it slow while you are surfing the internet or are other programs also slow?

Customer: replied 8 months ago.
computer is slow
Expert:  Byron replied 8 months ago.

If I offered you remote assistance at no extra charge would you change your mind about doing it?

Expert:  Byron replied 8 months ago.

Still thinking about it?

Expert:  Byron replied 8 months ago.

Is it slow to start up?

Is it slow while you are surfing the internet or are other programs also slow?

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