Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
unplug the external camera and after that go into device manager and disable the camera once you see the internal cam is not working then you connect the usb external cam.
you must install the latest video driver for display issue to be fixed.
no problem we can follow steps.
Open device manager and let me know once there.
click on diskplay adapter under that you will see the video driver right click select update driver.
do you use logmein if not remove it.
right click on nvide and update it.
yes i am try to remove the driver it will then shut down and reboot after is logged in to windows it will install the bast driver online.
yes that is correct.
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