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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4981
Experience:  B.Sc. Computer Science with Honors
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I have an asus lamborghini vs2x laptop and the built in cam

Customer Question

i have an asus lamborghini vs2x laptop and the built in cam interferes with my usb logitech cam and i want to disable the built in cam because its shit, and doesn't wrk. it just keeps coming on when i turn on my webcam. please help me turn it off or disable it. also, why does it pass every windows 10 test except the display? can that be fixed?
Submitted: 9 months ago.
Category: Computer
Expert:  Michelle replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

unplug the external camera and after that go into device manager and disable the camera once you see the internal cam is not working then you connect the usb external cam.

Customer: replied 9 months ago.
i have to restart to see if it wrks. it is also labeled as a usb web cam under imaging devices. i disconnected my external cam. what about the display issue for windows 10 update?
Expert:  Michelle replied 9 months ago.

you must install the latest video driver for display issue to be fixed.

Customer: replied 9 months ago.
can u do that?
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
can't afford it. can u tell me how to find the right video driver?
Expert:  Michelle replied 9 months ago.

no problem we can follow steps.

Open device manager and let me know once there.

Customer: replied 9 months ago.
here
Customer: replied 9 months ago.
i'm there
Expert:  Michelle replied 9 months ago.

click on diskplay adapter under that you will see the video driver right click select update driver.

Customer: replied 9 months ago.
there is a log mein mirror driver and a nvidia geforce8600M GT
Expert:  Michelle replied 9 months ago.

do you use logmein if not remove it.

Customer: replied 9 months ago.
removed
Expert:  Michelle replied 9 months ago.

right click on nvide and update it.

Customer: replied 9 months ago.
its searching online'
Expert:  Michelle replied 9 months ago.

okay

Customer: replied 9 months ago.
iit said the best driver is already installed
Customer: replied 9 months ago.
u still here?
Expert:  Michelle replied 9 months ago.

yes i am try to remove the driver it will then shut down and reboot after is logged in to windows it will install the bast driver online.

Customer: replied 9 months ago.
ok.
then i should be good?
Expert:  Michelle replied 9 months ago.

yes that is correct.

Expert:  Michelle replied 9 months ago.

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the stars on top of this page and hit submit. Feel free to ask or reply me so that i can continue to help you answer you question further. Thank you.

Customer: replied 9 months ago.
you're awesome. thanks alot
Expert:  Michelle replied 9 months ago.

Thank you for using our service.

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