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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had an order canceled because I used my Costco Amer.

Customer Question

I had an order canceled because I used my Costco Amer. Express card, on that notification I then sent my visa card , but I have not heard back. Can you tell me if my order will be shipped . John **** in Mesa AZ
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi John. My name is Byron.

Did you pay using the new Costco Visa card?

If so, go to http://citi.com/costcosetup

and set up Online Access for your new card.

The new Costco Citi cards went live yesterday.

If you see the charge for your order listed it's a good bet

the order will ship. If you don't see a pending charge

call Costco at 1-***-***-****

for information for online orders.