I'm sorry about the issue. Please uninstall the Ketchup Pro program from your computer, then check to see if you can access your previous files.
; If needed, next, download / install the regular Ketchup Make software at the website below:
, then you can access your previous work again.
; Note: Do not install the Pro version again.
- If there is still any issue, please let me know if you have windows xp, vista, or 7 or 8 or 10, or mac computer.
Please reply at the box below to continue. Thank you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,