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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14993
Experience:  Over 10 years of professional experience.
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I can't receive email transfers. I 't even get an

Customer Question

Hi I can't receive email transfers. I don't even get an email in my inbox saying someone has sent me one. I get all my other emails. I have contacted all other parties with no answer to my issue. Anything you can do would be great fully appreciated
Submitted: 8 months ago.
Category: Computer
Expert:  ChrisC replied 8 months ago.

Hi Simon, my name is ***** ***** welcome to JustAnswer!

When you say you're "not receiving e-mail transfers," what exactly are you referring to? And who exactly have you spoken to already about this issue?

Customer: replied 8 months ago.
When someone sends me a email money transfer it doesn't come to my inbox. I talked to the bank the party who is in charge of the transfer and the people sending them and it seems everything is in working order
Expert:  ChrisC replied 8 months ago.

Okay, I see. That's a little different from what I understood your issue to be. In that case, I'll need to opt out of the question and open it up to another, more appropriate expert. You'll be notified when there's another reply.

Customer: replied 8 months ago.
Ok
Expert:  Jason Jones replied 8 months ago.

Hello,

I am the person that will be helping you today.

Which 'inbox' are you referring to? Is it an email inbox?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Martin replied 8 months ago.

Hi Simon,

Would you like me to have a look at this remotely for you?

Regards,
Martin

Expert:  Jason Jones replied 8 months ago.

Hello,

I am the person that will be helping you today.

Which 'inbox' are you referring to? Is it an email inbox?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 8 months ago.
I just received one so not sure if they are working again
Expert:  Jason Jones replied 8 months ago.

Thank you for the update. It may be resolved now. Is there anything else I can help with while you have me here?

Customer: replied 8 months ago.
Nope that was all
Expert:  Jason Jones replied 8 months ago.

Thank you.

I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.

I will be standing by,
Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page. To keep them handy, you may wish to bookmark or favorite one of the pages that are listed below. To be sure that it is sent to me, preface the question with "For ***** ***** Only!".

Profile page:

http://JasonFixedit.com

Customer: replied 8 months ago.
Still not working
Expert:  Jason Jones replied 8 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 8 months ago.
Expert:  Jason Jones replied 8 months ago.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 16 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Customer: replied 8 months ago.
It's not doing anything
Expert:  Jason Jones replied 8 months ago.

Hello again,

I see that you are not connected, yet.

Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Thank you,
***** *****

Customer: replied 8 months ago.
On my iphone
Expert:  Jason Jones replied 8 months ago.

Okay. I am remoted into your computer now.