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Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Do you have access to the email account that you used for opening the old Skype account ?
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how many email accounts do you have also do you have access to***@******.*** email account now?
I am confused with new and old Skype account because you cannot create 2 Skype accounts with same Skype name.
When you created new Skype account which email address did you use ?
Sorry to say that i cannot call you because i am residing in another country but i can access your and check the issue directly from your computer and do the necessary.It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.
Sir/Ma'am checking to see whether you still need my help.
Please let me know.
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