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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31300
Experience:  Over 20 years of consulting to the IT industry
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Cannot get on yahoo mail. My computer says" will not

Customer Question

Cannot get on yahoo mail. My computer says " will not redirect"
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you click on my link below please

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Then click on Refresh Firefox

Once done, try to go to yahoo and it should then function

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please

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